Terms & Conditions

Last Updated: January 15, 2025

1. Acceptance of Terms

By accessing and using goldengooseballstar.net (the "Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and Golden Goose Ball Star. Please read them carefully before making any purchase.

2. Company Information

Golden Goose Ball Star is operated by our authorized retail partnership, located at:

2847 Madison Avenue
New York, NY 10017
United States

Email: [email protected]

We are an independent retailer specializing in premium Golden Goose Ball Star sneakers and related luxury footwear products.

3. Product Information & Availability

Product Descriptions

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content on the Website is accurate, complete, reliable, current, or error-free.

Availability

All products are subject to availability. We reserve the right to:

Authenticity Guarantee

All Golden Goose Ball Star products sold through our website are guaranteed to be 100% authentic. We work directly with authorized suppliers to ensure product authenticity.

4. Pricing & Payment

Pricing Policy

All prices are listed in US Dollars (USD) and include applicable taxes where required. Prices are subject to change without prior notice. We reserve the right to modify prices at any time.

Payment Methods

We accept the following payment methods:

Payment Processing

Payment is due at the time of purchase. All transactions are processed securely through encrypted payment gateways. Your payment information is never stored on our servers.

5. Shipping & Delivery

Shipping Locations

We currently ship to addresses within the United States. International shipping may be available for select locations - please contact us for more information.

Delivery Times

Shipping Costs

Shipping costs are calculated based on the shipping method selected and delivery location. Free shipping may be offered on orders over a certain amount as specified during checkout.

6. Returns & Exchanges

Return Policy

We accept returns within 30 days of delivery for items in new, unworn condition with original packaging and tags. Custom or personalized items may not be eligible for return.

Return Process

Refund Processing

Refunds are processed within 3-5 business days after we receive and inspect returned items. Refunds are issued to the original payment method used for purchase.

7. User Account & Responsibilities

Account Registration

You may be required to create an account to make purchases. You are responsible for maintaining the confidentiality of your account information and password.

Prohibited Uses

You may not use our website for any unlawful purpose or to solicit others to engage in unlawful acts. You may not:

8. Intellectual Property Rights

Website Content

The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Golden Goose Ball Star or its content suppliers and is protected by copyright and other intellectual property laws.

Trademarks

Golden Goose, Ball Star, and related trademarks are the property of their respective owners. Our use of these trademarks is authorized through our retail partnerships.

User Content

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content.

9. Privacy & Data Protection

Information Collection

We collect information necessary to process your orders and improve your shopping experience. This includes personal information, payment details, and shipping addresses.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may use third-party services for payment processing, shipping, and analytics. These services have their own privacy policies and terms of use.

10. Limitation of Liability

In no event shall Golden Goose Ball Star be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages of any kind, including but not limited to:

Maximum Liability: Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid for products purchased through our website.

11. Force Majeure

We shall not be liable for any failure or delay in performance under this agreement which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions or other similar causes beyond our reasonable control.

12. Governing Law & Dispute Resolution

Applicable Law

These terms and conditions are governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

Jurisdiction

Any legal action or proceeding arising under these terms shall be brought exclusively in the federal or state courts located in New York County, New York.

Dispute Resolution

We encourage customers to contact us directly to resolve any disputes. If resolution cannot be reached, disputes may be subject to binding arbitration in accordance with the rules of the American Arbitration Association.

13. Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Notification of Changes

For significant changes to these terms, we may notify users via:

14. Severability

If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

15. Entire Agreement

These terms and conditions, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Golden Goose Ball Star concerning your use of the website and purchase of products.

Questions About These Terms?

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]

Address: 2847 Madison Avenue, New York, NY 10017

Hours: Mon-Fri 9:00 AM - 7:00 PM EST